Do you find people come to you for help?
Build confidence in difficult conversations and support people with empathy and professionalism.
Who is this for?
SAL Consulting’s Accidental Counsellor course is designed for practitioners, support workers, educators, administrators and non-clinical staff who regularly engage with people and want to respond with greater confidence, compassion and appropriate professional boundaries.
No previous counselling experience is required.
SAL Consulting is the industry aligned training expert.
Why this course?
Many people working in the human services sector find themselves having conversations they were never formally trained for. Whether you’re supporting clients, families, colleagues or community members, people often share personal experiences, trauma, grief or distress when they feel safe.
How does it work?
This practical one-day workshop provides participants with the knowledge and skills to confidently navigate sensitive conversations while recognising the limits of their role.
This course focuses on developing basic skills around engaging with and supporting the people you deliver services to who may be affected by, or disclosing information of a personal, sensitive or stressful nature.
Delivered by experienced SAL Consulting clinicians, the course combines current best practice with practical learning activities, allowing participants to immediately apply new skills in their workplace.
Topics include:
Building trust through effective relationship and rapport building
Understanding the principles of supportive counselling conversations
Developing active listening skills
Communicating with empathy and confidence
Recognising signs of stress and emotional distress
Maintaining professional boundaries
Self-care strategies and recognising the impact of vicarious trauma
Enrol in Course:
Why choose SAL Consulting?
Flexible learning.
Choose the path that suits your life best! Attend our engaging online sessions from the comfort of your home, or choose hands-on, face-to-face classes. We give you the tools and the flexibility to balance work, life, and education.
Industry Relevant.
We don't just teach, we're industry leaders and we teach the most current techniques and skills that we use at SAL Consulting. It means we're never out of the loop and we deliver the best practices that top employers ask for.
Be guided by experts.
This is your opportunity to learn from experienced professionals who bring real-world insights and years of experience to every session. There is no better way to learn than from an industry peer who is ready and willing to share their knowledge!