Expert advice, comprehensive analysis.
Aligning service delivery with client needs to improve outcomes and enhance quality of life.
Who is this for?
This service is for organisations, service providers, and multidisciplinary teams supporting individuals with complex needs—particularly when existing service delivery models are under review, or when challenges arise around client engagement, progress, or safety.
It is especially useful when:
A current model of support is not achieving desired outcomes
A person presents with multiple or high-intensity support needs
There is a need to determine the most effective, person-centred service model for the future
How does it work?
SAL Consulting conducts a comprehensive review and analysis of the current service model in place for an individual. This process typically includes:
File and documentation review
Observation and/or direct interaction with the individual
Consultation with key stakeholders (e.g. family, carers, support workers, clinicians)
Using a holistic, clinical and functional lens, our team assesses how well the existing support model aligns with the person’s current needs, goals, and environment.
The final Service Model Planning Assessment Report includes:
A summary of assessment findings
Identification of areas where current service elements are well-aligned or misaligned
Clear, tailored recommendations across key domains (e.g. skills development, behaviour support, therapeutic input, environment, staffing)
A suggested framework for a revised or refined service model to maximise quality of life and service effectiveness
This assessment ensures support systems are purposeful, person-centred, and evidence-informed—creating the best possible foundation for positive change.