Maddy Bilal

Qualifications:

• Masters of Public Administration

• Diploma of Community Services

• Certificate IV Training and Assessment

Summary Professional Experience:

Maddy Bilal is an experienced Clinical Supervisor, Mentor and Advanced Behaviour Support Practitioner with over five years’ experience in Positive Behaviour Support across the disability, training and individual and family services sectors. She brings extensive expertise in guiding and supervising clinicians, supporting professional growth and ensuring high standards of ethical, person-centred practice.

Maddy’s work spans behaviour assessment, complex case planning, clinical governance, trauma-informed approaches and staff development. Maddy has led and trained multidisciplinary teams, delivered accredited vocational education, and contributed to the design and implementation of evidence-based frameworks that improve service quality and outcomes for clients.

Combining deep practical experience with academic grounding — including a Master’s in Public Administration, Diploma of Community Services, Graduate Certificate in Forensic Behavioural Science and Certificate IV in Training and Assessment — Maddy integrates reflective practice, compliance and continuous learning into all aspects of her work.

A passionate advocate for social justice and inclusion, she is committed to building equitable and inclusive communities through strengths-based and person-centred approaches, and to empowering practitioners to deliver safe, high-quality, and sustainable supports to the most vulnerable sections of our communities