Quality Monitoring Systems Development
SAL Consulting can work with your organisation or program to develop a Quality Monitoring Framework that can provide you with:
- An outline of different criterion areas, standards or benchmarks that outline what determines quality in your service / program and the activities you undertake
- A way of measuring how your organisation or program is meeting these criterion or standards, and a process for planning continuous improvement
- A way of planning to deliver specific activities against these criterion or standards, and assistance to set up a plan that identifies and measures key performance indicators for the specific activity, and enables review.
These types of processes / systems are important when considering outcome measurement, and demonstrating the value that your organisation / program providers that goes beyond simple quantitative measures.